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Privacy Policy

Privacy Policy

Privacy and Personal Data Protection Policy

At Assoc. Prof. Dr. Demet Akpolat Office, we value the privacy of our visitors and patients. This Privacy Policy explains what personal data is collected, how it is processed, stored, and protected when you visit our website, contact us, or receive healthcare services from our office.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Data Controller

In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is:

Assoc. Prof. Dr. Demet Akpolat Dermatology Office
Address: Atatürk Mah. Ertuğrul Gazi Sok. Metropol İstanbul Sitesi C1 Block, Floor: 13, Unit: 218, 34750 Ataşehir / Istanbul, Türkiye
Phone: +90 530 732 23 04
E-mail: info@drdemetakpolat.com
Website: drdemetakpolat.com

2. Personal Data We Collect

We may process the following categories of personal data:

  • Identity information such as name, surname, date of birth, and national identification number
  • Contact information including phone number, e-mail address, and postal address
  • Appointment and communication records
  • Health data, examination notes, laboratory results, and medical records
  • Financial and billing information
  • Website usage data (IP address, cookie information, device information, etc.)
  • Photographs and visual records (where explicit consent has been provided)

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Creating and managing appointments
  • Conducting medical diagnosis, treatment, and follow-up processes
  • Providing personalized healthcare services
  • Fulfilling legal and regulatory obligations
  • Managing invoicing and payment procedures
  • Conducting patient satisfaction and quality improvement processes
  • Ensuring website security and performance
  • Providing information, campaigns, and announcements (subject to your explicit consent)

4. Transfer of Personal Data

Your personal data may be shared, only to the extent permitted by applicable legislation, with:

  • The Ministry of Health and other authorized public authorities
  • Laboratories and healthcare service providers
  • Insurance companies
  • Legal and financial advisors
  • Service providers and business partners

5. Cookies

Our website may use cookies to enhance user experience.

Cookies are used for purposes such as:

  • Analyzing website performance
  • Remembering user preferences
  • Supporting security processes

You may refuse or delete cookies through your browser settings at any time.

6. Data Security

We implement all necessary technical and administrative measures to ensure the security of your personal data. Up-to-date security systems are used to protect against unauthorized access, data loss, misuse, and unlawful disclosure.

7. Your Rights Under KVKK

Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the right to:

  • Learn whether your personal data is being processed
  • Request information regarding processed personal data
  • Request correction or deletion of personal data
  • Object to certain processing activities
  • Request compensation for damages arising from unlawful processing

You may submit your requests via info@drdemetakpolat.com.

8. Third-Party Links

Our website may contain links to third-party websites. Our office is not responsible for the privacy practices or content of these external websites.

9. Policy Updates

This Privacy Policy may be updated when necessary. The most current version will always be published on our website.

Contact

For any questions or requests regarding your personal data, please contact us:

E-mail: info@drdemetakpolat.com
Phone: +90 530 732 23 04
Website: drdemetakpolat.com